We offer a full cost effective Pick & Pack service, meaning we can take care of every aspect of the e-commerce shipping and distribution from our Liverpool base. From order assembly and packing to final dispatch with delivery notes and invoicing, we take pride in your job and our role in helping you do business your way.

Pick, Pack and Ship from Character Mailing Services

Whether you’re shipping in boxes, envelopes, by the pallet or by secure transport, we can ensure the precise and exact processing of all documentation and information alongside each shipping. Our staff are trained to understand the need for attention to detail in this, and that attention is at the very centre of all the services we offer. We bring decades of experience to the process, ensuring your shipping is carried out safely and securely at all times.

Our e-fulfilment service means you can focus on your business, while we take care of dispatching your goods exactly when and how you wish them to be shipped. You don’t need to wait around for a parcel service or courier to collect, or worry about whether your goods have reached their destination, we can take care of all of that for you.

What exactly is included in the
Pick & Pack service?

Our years of experience, and commitment to providing the very best service we can mean that we have a full understanding of the needs of your business when it comes to shipping and distribution.

It starts with us receiving and processing your order. We’ll then take care of handling all the relevant documents, invoices, delivery notes etc, our staff will diligently pick and pack your order using your preferred packaging method. They’ll take care of preparing your goods, packaging, inserting manuals, etiquettes. From there, all out going documents are filed, shipping labels printed and attached, and your goods dispatched in good time and as exactly how you, the customer, would prefer.

Barcode technology gives your order full traceability and accuracy in reporting and stock control. Our systems are designed to minimise the likelihood of any errors in the shipping and distribution of your goods, but we’re aware that there may be issues once the goods have been dispatched, so we’ll take care of handling any returns and claim management issues which may arise, ensuring that we’re providing a full end-to-end service at all times.

Our online retail customers know that flexibility is at the heart of our offer. We prefer to work with you, and not just for you. And we know that distance selling and e-commerce need that flexibility. They want to stay focused on sales. And so we pride ourselves on our flexibility, and the ability to work exactly as you would want us to.

We can integrate with your website, assigning you a single, dedicated account manager, who together with our highly experienced warehouse team will ensure your satisfaction through every stage of the process.

Account and Stock Management >